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Shipping & Returns

Delivery Time Cost
 UK

 Between 7-14 working days

£3.00

INTL

 Between 14-21 working days

£5.00

 

FREE UK Shipping

All orders over £100 will be entitled to our free shipping service, so any recent shipping costs shown in the cart will automatically be removed.

Delivery Time

You may receive your item(s) before estimated time.

Track Order

All orders will have a tracking number via Royal Mail.

Once your item(s) have been dispatched, you can then track your order anytime by clicking here or by clicking the link provided in your dispatch email.

Rush Delivery

Click here for more information.

    Returns:

    Clothing can be returned if the size of clothing is unsuitable, however, this will only be granted if the clothing is returned in perfect condition. e.g. clothing is not soiled, tags/labels are not removed, and item(s) are returned in its original packaging.

    Any returns for clothing size exchanges must be returned within 7 days of receiving your clothing/items for UK or within 10 days outside the UK (International). Item(s) must be returned by recorded delivery.
     
    Candy Clothing will not be held liable for any lost items in the post, or for the cost of returned items postage. An email with your Full Name, Address and Customer Order Number must be sent to Candy Clothing notifying them prior to the return of any clothing.


    ​Any returned item(s) must be sent to the following address:

    Candy Clothing
    Doddle Unit SU 4-5
    Victoria Place Shopping Centre
    115 Buckingham Palace Road
    London 
    SW1W 9AY

    Postage:

    Each single order may vary in weight, therefore delivery charges may also vary depending on the size of the order made.
    
    Refund Policy:

    After you have submitted your payment , any cancellations must be made within our 7 days if your order has not already been dispatched as after this period no refund is available.
    ​
    Age Limit:

    If we are made aware that any orders are being made via our website by any person/s under the age of 16 years old, unfortunately we will be forced to decline the order. Customers under the age of 16 must place orders under the support of a Parent, Guardian or adult over the age of 16 years of age.

    Product Safety Precautions

    As most of our products are a replica of sweets and food, we advise that these items are not suitable for children under the age of 10 unsupervised. Candy Clothing will not take any responsibility for misuse of our products.